Shipping policy

SHIPPING POLICY

Thank you for visiting and shopping at chocolatestella.uae.

Processing time

All orders are processed within 1–2 business days. Orders are not shipped or delivered on weekends or holidays.

Shipping rates and delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Delivery times

United Arab Emirates: 1–3 business days.

Shipment confirmation

You will receive a shipment confirmation email once your order has shipped containing your tracking number.

Damages

If you received your order damaged, please contact us immediately.

Contact information

Bongio DXB L.L.C-FZ

Meydan Grandstand, 6th floor, Meydan Road,

Nad Al Sheba, Dubai, United Arab Emirates

Trade license number: 2531614.01

VAT number: 104997836200003

Account